On today’s episode of The Goats of Growth, I have Austin Myers, VP of Revenue at Certificial.
Certificial is on a mission to automate and streamline the traditionally labor-intensive COI process, bridging the gap between the insurance and business industries. With a vision of a seamless future where COIs are obsolete and insurance information flows effortlessly across systems, Austin provides deep insights into how Certificial is leading this transformation. Tune in to discover Austin’s insights on:
Revolutionizing COI Processes: How Certificial is automating and streamlining the COI process to save time and reduce risk for compliance managers, insurance agents, and vendors.
Connecting Industries: The importance of linking the insurance industry with the business world to ensure real-time compliance and eliminate insurance risks.
Financial Stewardship in Startups: The critical importance of budgeting, profitability, and proper measurement in decision-making, especially in a startup environment.
Hiring for Success: The traits Certificial looks for in their revenue organization, including curiosity, initiative, ownership, and judgment.
AI and Automation: How Certificial uses AI and automation to scale processes and boost efficiency across the organization.
This episode is packed with insights for anyone interested in the intersection of technology, insurance, and business growth! Tune in and let us know your key takeaway.
Chapters
[00:00] Introduction to Certificial and the COI Process. [07:00] The Role of VP of Revenue at Certificial. [11:20] Message Market Fit and Evolution. [17:22] Becoming the Category Leader in the COI Space. [20:40] Execution and Growth Strategies. [25:14] Targeting Different Layers of Customers. [29:23] Leveraging Customer Advocacy for Growth. [29:51] The Importance of Budgeting and Being Good Stewards of Money. [31:44] Prioritizing Profitability and Proper Measurement. [34:57] The Role of Experimentation in Sustainable Growth. [36:53] The Hiring Profile for the Revenue Organization. [43:33] Using AI and Automation to Scale Processes.