The J. David Group

Customer Conversations, Strong Playbooks, and Why CRO’s Fail, with Chris Smith, CRO Aqua Security

Chris Smith is the Chief Revenue Officer of Aqua Security, the largest pure play cloud-native security company. 

In this episode we discuss Aqua Security’s role in the cloud security market, their strategy for becoming the category leader, and the importance of having a strong playbook for sales and marketing. Chris emphasizes the importance of understanding customers’ needs and conducting user interviews to inform marketing, messaging, sales playbook, competitive landscape, and product direction. He also shares his approach to conducting interviews and managing employees. 

 

Cllick here to learn more about Customer Conversation and how Revenue Leaders buy technology to enable their teams’ success. 

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